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DELIVERY TIME:
– Current delivery time: 3 to 6 business days after order receipt.
– As soon as your order is on its way to you, you will receive a separate shipping confirmation including a tracking link via email.
– Worldwide shipping
– For questions, contact our customer service via WhatsApp (fastest response time).
SHIPPING COSTS:
AUSTRIA
Post AG: €4.90 (CO₂-neutral and insured shipping)
GERMANY
Post AG: €7.90 (Insured shipping)
SWITZERLAND
Swiss Post: 7.90 CHF
You must pay customs duties upon receipt of the shipment.
OTHER COUNTRIES WITHIN EU
Post AG: €7.90 (Insured shipping)
For all deliveries within the EU, taxes and customs duties are included in the product price.
OTHER COUNTRIES OUTSIDE EU
Post AG: €24.90
For all deliveries outside Europe, import duties may be levied (fees, import duties, VAT), which are determined by the destination country. They are calculated based on the country of manufacture/origin and the classification of the goods and are charged once your package reaches your country. Peso does not retain any duties and taxes during the payment process and cannot predict how high your possible duties will be: in case such additional charges are incurred, they must be paid for your package to clear customs. The customer bears these costs themselves. Please contact your local customs office for more information on your country’s policies.
RETURNS:
Free returns within 14 days of receipt for all orders from:
For a return, please first contact our customer service via info@fashionisvegan.com
FiV – Fashion is Vegan does not cover the costs for returns outside of Germany, Austria, or Switzerland.
